Can't find what you're looking for? Our support team is available 24/7 to assist you.
Account & Profile
- • Creating and verifying your account
- • Profile settings and preferences
- • KYC verification process
- • Password and security management
- • Account suspension issues
Deposits & Withdrawals
- • How to add funds to your account
- • Withdrawal process and limits
- • Transaction fees and processing times
- • Supported payment methods
- • Troubleshooting payment issues
Game Rules & Strategy
- • How to play Rummy
- • Tournament formats and rules
- • Scoring system explained
- • Basic strategy tips
- • Game variations
Security & Safety
- • Two-factor authentication setup
- • Recognizing phishing attempts
- • Safe gaming practices
- • Reporting suspicious activity
- • Account recovery procedures
Technical Support
- • Platform requirements
- • Connection issues
- • Mobile app troubleshooting
- • Browser compatibility
- • Performance optimization
Policies & Legal
- • Terms of Service
- • Privacy Policy
- • Responsible Gaming
- • AML/KYC Requirements
- • Fair Play Policy
Popular Help Articles
How to make your first deposit
Step-by-step guide to funding your account and starting to play
Understanding Rummy scoring
Complete guide to points, penalties, and winning conditions
KYC verification process
What documents you need and how to complete verification
Setting up two-factor authentication
Secure your account with additional protection
Troubleshooting login issues
Common solutions for account access problems
Quick Actions
Contact Support
Email Support:support@rummytreasure.com
Response Time:Within 2 hours
Live Chat:24/7 Available
Phone Support:Premium users only
Our support team speaks English, Hindi, and 5 other regional languages.
Platform Status
Game Servers
Operational
Payments
Operational
Withdrawals
Minor Delays
Support
Available